Oct18
Alicyn Freeman, Jessica Kokal, and Jathan McLaughlin conducted a Deposition College
Alicyn Freeman, Jessica Kokal, and Jathan McLaughlin conducted a Deposition College for a Firm client on October 18 and 19, 2022. This two day event led approximately 60 claim handlers through the deposition process, including preparation strategies, techniques for delivering accurate and effective testimony, and best claims handling practices to make depositions as stress free as possible. Using actual cases as examples, Alicyn, Jessica, and Jathan engaged in mock depositions with clients and highlighted both effective strategies as well as areas for improvement.